Payout guides for sellers
What is in a payout or settlement file, what changes when a platform changes one, and what to check. Written from the platforms' own documentation, with the sources linked.
Shopify payout export CSV: columns and types
How to export one payout or all transactions, what each column means, the payout statuses, and the Type values Shopify publishes.
Read the guide- Shopify
Shopify chargebacks in your payout export
Chargebacks and inquiries, the chargeback fee, wins and partial wins, and how the money moves between your payouts.
Read the guide - Amazon
Amazon DD+7: why some sales are not paid yet
How Amazon's US delivery date reserve holds your sales until seven days after delivery, and where to see what is held.
Read the guide - Shopify
Does Shopify refund processing fees?
What happens to the processing fee on a full or partial refund, how it shows in the payout export, and when a fee is worth checking.
Read the guide - Shopify
Why is my Shopify payout less than my sales?
The nine reasons a Shopify Payments payout comes in under your sales figure, a worked example, and how to check your own payout.
Read the guide - Amazon
Amazon Settlement Report V2 change (Nov 2026)
The XML and V1 flat file settlement reports are removed on 11 November 2026. What replaces them, and what to check before the date.
Read the guide
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